Privacy Policy
At Gills Autos, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website: https://www.gillsautos.co.uk, contact us, or use our vehicle services.
1. Who We Are
Gills Autos is an independent garage based in the UK, offering MOTs, vehicle servicing, diagnostics, and repairs. This policy explains how we handle the personal data you provide to us, whether online or in person.
2. What Information We Collect
We may collect and process the following types of personal data:
Full name
Contact information (email address, phone number)
Vehicle details (e.g. registration number, make and model)
Booking and service history
Payment details (processed securely via trusted third-party platforms)
IP address, browser information, and website usage data (via cookies)
If you contact us via online forms or email, we may also store the content of your message.
3. How We Use Your Information
We use your data to:
Respond to enquiries and booking requests
Manage and carry out MOTs, repairs, and servicing
Communicate reminders (e.g. MOT due dates) or updates
Process payments securely
Improve our customer service and website functionality
Comply with legal or regulatory requirements
We do not sell or share your data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your data under the following legal bases as outlined by the UK General Data Protection Regulation (UK GDPR):
Contract – to fulfil service bookings and provide requested vehicle services
Legal obligation – to comply with financial, regulatory, or motoring requirements
Legitimate interests – to ensure smooth business operations and customer service
Consent – where you opt in to marketing communication (if applicable)
5. Sharing Your Data
We only share your personal data when necessary, such as with:
Payment providers for secure transactions
MOT databases or vehicle compliance bodies (where required)
Law enforcement or government agencies if legally required
All third parties are expected to comply with relevant data protection regulations.
6. Data Security
We take data security seriously and apply appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined above, including compliance with tax, legal or insurance obligations.
8. Your Rights
Under the UK GDPR, you have the right to:
Access your personal data
Request correction or deletion of inaccurate or unnecessary data
Object to or restrict certain processing
Withdraw consent (where applicable)
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us directly.
9. Cookies and Analytics
Our website may use cookies to enhance user experience and monitor site performance. These small files help us analyse web traffic and tailor our website to visitor needs. You can control cookie preferences via your browser settings.
10. Contact Us
If you have any questions or concerns regarding your personal data or this policy, please contact:
Gills Autos
Website: https://www.gillsautos.co.uk
11. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and the date of the most recent revision will be shown at the top of the page.